Terms & Conditions

1. Services

Wonga Health & Fitness operates a boutique fitness studio offering group fitness classes (including Reformer Pilates, HIIT, strength, martial arts, yoga, and recovery), personal training, massage therapy (via Barker Bodywork), infrared sauna, and retail products. Our services are designed to support general health and fitness and are not a substitute for medical advice, diagnosis, or treatment.

2. Memberships

• Memberships are managed through GymMaster. By signing up, you agree to GymMaster's terms of service in addition to these terms.
• Membership fees, inclusions, and terms vary by plan. Current details are available on our website or upon request.
• Memberships may be subject to a minimum term. Early cancellation fees may apply as specified in your membership agreement.
• We reserve the right to modify membership pricing with reasonable notice to existing members.

3. Health and Safety

By participating in any class, training session, or using our facilities, you acknowledge that:

• You are responsible for disclosing any health conditions, injuries, or limitations that may affect your safe participation.
• You participate in all activities at your own risk and are responsible for exercising within your own capabilities.
• Our instructors may modify exercises for safety but cannot guarantee prevention of injury.
• You agree to follow all studio rules, instructor directions, and safety guidelines while on the premises.

4. Class Bookings and Cancellation

• Classes must be booked in advance through GymMaster. Walk-ins are subject to availability.
• Cancellations should be made with reasonable notice to allow other members to book the spot.
• Repeated no-shows without cancellation may result in booking restrictions.
• We reserve the right to cancel or reschedule classes due to instructor availability, low attendance, or unforeseen circumstances.

5. Massage Services (Barker Bodywork)

• Massage appointments can be booked online via our website.
• A minimum of 24 hours' notice is required to cancel or reschedule a massage appointment.
• Late cancellations (less than 24 hours) or no-shows may incur the full appointment fee.
• Payment for massage services is made in person on arrival.

6. Fees and Payment

• Membership fees are collected via direct debit as specified in your membership agreement.
• Casual class fees, massage fees, and product purchases may be paid by card or electronic transfer.
• Online transactions are processed securely by Stripe. We do not store your payment card details.
• Fees may change from time to time. Members will be notified of any fee changes with reasonable notice.

7. Limitation of Liability

To the fullest extent permitted by Australian law:

• You acknowledge that physical exercise carries inherent risks of injury. Wonga Health & Fitness shall not be liable for any injury, loss, or damage arising from your use of our facilities or participation in our classes, except where caused by our negligence.
• Our liability for any claim is limited to the fees paid for the specific service giving rise to the claim.
• Nothing in these terms excludes or limits any consumer guarantees under the Australian Consumer Law that cannot be excluded by law.

8. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Wonga Health & Fitness and is protected by Australian copyright law. You may not reproduce, distribute, or use any content from this website without our prior written consent.

9. Website Use

The information on this website is provided for general information purposes only. While we endeavour to keep the information current and accurate, we make no representations or warranties about the completeness, accuracy, or reliability of the information. Our website chatbot provides general information about our services and does not constitute professional advice.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective when posted on this page. Your continued use of our services after any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us: